Project Success Stories

Below are select projects led by OpsGrowth Partners’ Founder and Principal Consultant, Janet Morse. Each one reflects our philosophy of transformational operations leadership—where strategic vision meets disciplined execution, and culture becomes a catalyst for performance. Each one has aspects of Optimizing Processes, Empowering People, and Sustaining Growth. From launching a chemical plant during the COVID pandemic to reshaping safety, delivery, and quality systems, these initiatives showcase our ability to lead cross-functional teams, solve complex challenges, and build scalable, resilient solutions. These aren’t just metrics—they’re milestones in operational excellence, accountability, and long-term growth.

Precision in Motion: Streamlining Scheduling for Reliable Delivery

Janet stepped into a production environment where changeovers were frequent, delivery performance lagged, and scheduling felt reactive. She saw an opportunity to bring order to the chaos—not by working harder, but by working smarter. By grouping products into families and designing demand-driven scheduling patterns, she transformed the rhythm of production.


Imagine a floor where weekly, biweekly, and monthly make-to-stock runs are no longer guesswork—they’re synchronized with inventory levels and forecasted demand. Changeovers became shorter, throughput increased by 17%, and the team shifted from six-day weeks to five without sacrificing output. Janet’s strategy didn’t just improve delivery attainment from ~75% to ~95%—it gave the team breathing room, clarity, and control.


This wasn’t just a scheduling fix—it was a flow redesign. Janet turned fragmented production into a predictable, high-performance system built for reliability and resilience.

From Bottlenecks to Breakthroughs: Reimagining Delivery Reliability

Consider a national distribution hub where on-time delivery hovered around 15%—a symptom of static inventory systems and reactive decision-making. Starting form here, Janet led a transformation that replaced visual bin management with an ERP-driven dynamic model, unlocking data-informed control across 3,500 raw and finished goods locations.


Picture a warehouse where every bin speaks in metrics: reorder points, economic order quantities, run lengths, and ABC classifications. Janet’s strategy didn’t just optimize inventory—it empowered smarter scheduling, reduced working capital, and restored trust in the supply chain. As accuracy improved, so did service reliability—on-time delivery surged past 98%, and inventory variance dropped from ~$200K to ~$15K.


This wasn’t just a systems upgrade—it was a shift in mindset. Janet turned fragmented processes into a synchronized engine of performance, proving that operational precision drives customer confidence.


From Empty Shell to Scalable Chemical Plant: A Vision Realized

When the world slowed down during the COVID pandemic, Janet led a project that accelerated. Tasked with turning a 109,000 sq. ft. empty shell into a fully operational chemical manufacturing facility, she orchestrated a $20M transformation that delivered more than just infrastructure—it delivered momentum.


Imagine this: bare concrete floors evolving into a humming ecosystem of office suites, R&D labs, production lines, and distribution zones. Every square foot was designed with intention—supporting current demand while embedding capacity for 50% future growth. Janet aligned architects, engineers, contractors, and cross-functional teams under a unified vision, navigating supply chain constraints and safety protocols without compromising speed or quality.


The result? A high-performance facility that scaled output from $30M to $150M annually, built not just for today’s production, but for tomorrow’s expansion. This wasn’t just a plant—it was a launchpad for growth, resilience, and operational excellence.

Safety as Culture: Building Accountability from the Ground Up

When Janet began at a multi-site manufacturing organization, safety wasn’t a consideration, even basic PPE was optional. Improving safety wasn't just an initiative—it was a turning point. She led a transformation that redefined how teams viewed personal responsibility, operational discipline, and each other. Through clear protocols, daily reinforcement, and visible leadership, PPE compliance and OSHA standards became second nature—not mandates.


Imagine a shop floor where every employee knows the “why” behind the rules, where safety conversations happen organically, and where engagement rises as risk falls. Janet reorganized roles to ensure high-skill tasks were matched with fully trained personnel, eliminating variability and empowering ownership. The result? Over 90 days OSHA recordable-free, turnover reduced to under 2%, and a culture where proactive safety became a shared value—not just a metric.


This wasn’t just a compliance win—it was a human one. Janet’s approach proved that when safety is embedded in culture, performance follows.

Engineering Trust: A Data-Driven Quality Transformation

In a competitive market segment where product consistency shaped customer perception, Janet led a year-long Six Sigma initiative that redefined reliability. She assembled and directed a multidisciplinary team—engineering, quality, operations—united by one goal: eliminate variability and elevate trust.


The journey began with data. Through statistical process control and deep root cause analysis, Janet’s team uncovered hidden drivers of inconsistency in both manufacturing and field performance. The solution wasn’t just tighter specs—it was smarter design. The product was reformulated to withstand variation in both production and customer use, and manufacturing inconsistencies were addressed through upstream process controls.


Warranty returns dropped from ~12% to near zero. Brand confidence surged. And with ~$600K in annual savings, the initiative proved that quality isn’t just a metric—it’s a promise, engineered through precision and delivered through leadership.